Bamboo Connect is the end-to-end partner behind device claims programmes for leading insurers, banks, telecoms providers and retailers. We provide confidence in every claim, delivering outcomes that are fast, premium and effortless, while protecting your reputation at the moments customers judge you most.

Through our integrated services model and Optima platform, we take ownership of the entire claims journey. From procurement and refurbishment through to fulfilment, data security and reporting, we bring control, visibility and consistent quality across every claim. By combining technology, operations and supply chain expertise within a single integrated model, we simplify complex claims ecosystems and help clients deliver faster, more consistent customer experiences at scale.

Our refurbishment-led approach also supports more sustainable device lifecycles, helping clients reduce waste and extend the value of every device wherever possible. Everything we do is grounded in trust, transparency, accountability and an uncompromising focus on device quality.

With more than 15 years of delivery behind us, we help clients reduce risk, improve performance and deliver better outcomes for their customers at scale.

Markel is a leading specialist insurer supporting regional brokers and UK SMEs with insurance, tax, and legal solutions. For more than 30 years, we’ve built a reputation for technical expertise, product innovation, and service excellence, supporting over one million UK customers. At Markel, we believe partnership is more than an insurance policy – it’s our promise to go above and beyond expectations. Through market-leading expertise, practical support, and swift decisions, we help brokers and clients navigate the moments that define their business. From 24/7 legal advice to tax and debt recovery support, we’re committed to delivering the confidence true partnership provides.

We are a specialist MGA providing independent, expert claims support to clients and businesses across the UK. Our mission is simple: to ensure policyholders achieve the fastest and fairest possible settlement under their property, business interruption, and home insurance policies.

We do this through our loss recovery insurance products and claims services, distributed exclusively through brokers and MGAs. Our insurance provides and pays for a dedicated claims specialist to support clients through every stage of the claims process.

Faster recovery with complete support, every time.

Qlaims is underwritten by S&P A+ rated insurers.