![Laura Horrocks, Shift Technology](https://evessio.s3.amazonaws.com/customer/8f4dc8c2-27cb-4d7c-bb16-1be852f19ee8/event/851efa30-8e24-4174-ab8a-6aada49f384d/media/b866c2bd-profile_Laura_Horrocks_Large.jpg)
Laura Horrocks
Customer Success Manger
Shift Technology
Laura Horrocks started her career in insurance investigation in 2009, originally specialising in motor investigations, but more recently across a broad range of insurance lines, including commercial and domestic. In April this year Laura joins the team at Shift Technology as a Customer Success Manager, using AI to maximise the potential fraud detection rates and improve overall customer experience.