Laura Horrocks, Shift Technology
Laura Horrocks
Customer Success Manger
Shift Technology

Laura Horrocks started her career in insurance investigation in 2009, originally specialising in motor investigations, but more recently across a broad range of insurance lines, including commercial and domestic. In April this year Laura joins the team at Shift Technology as a Customer Success Manager, using AI to maximise the potential fraud detection rates and improve overall customer experience.