This award aims to recognise broker, insurer and MGA firms that have gone above and beyond in claims.

This award celebrates an outstanding individual who is making a significant contribution to general insurance claims in the UK and positively impacting the lives of customers.

This award seeks to recognise UKGI insurers, brokers and MGAs that have introduced initiatives focused on mitigating and reducing claims from policyholders.

This award recognises claims service providers, including legal teams, claims management firms and loss adjustors that have successfully worked with insurance industry partners, such as insurers, MGAs or brokers, to create demonstrable, positive impact.

This award recognises a product proposition that has enhanced and added value to a firm’s claims service.

This award recognises a service proposition that has enhanced and added value to a firm’s claims service.

This award recognises a service proposition that has enhanced and added value to a firm’s claims service.

This award recognises an outstanding claims team from a broker, legal firm or claims management business that has worked together to achieve positive outcomes for their organisation and/or customers and can demonstrate real impact.

This award recognises an outstanding claims team from an insurer that has worked together to achieve positive outcomes for their organisation and/or customers and can demonstrate real impact.

This award recognises an outstanding claims team from an MGA that has worked together to achieve positive outcomes for their organisation and/or customers and can demonstrate real impact.

This award recognises technology tools and technology driven processes that are used within the claims journey to facilitate a seamless and stress-free claims experience for end customers and/or a succinct user experience for claims handlers and organisations operating in the claims value chain, such as repairers.

This award recognises a company’s commitment to and investment in training, education and professional development for its claims management teams. It celebrates organisations that actively nurture talent, support career growth and create opportunities for employees to develop their skills.

In association with:

This award recognises companies that are leading the way in insurance fraud detection and/or prevention.

This award recognises initiatives that have been designed to address any environmental, social and governance issues within claims. This could be related to business sustainability, promoting social inclusion or implementing innovations/analytics that positively impact the collective battle against climate change.

This award recognises companies that go the extra mile to ensure outstanding levels of customer care.

This award recognises companies that go the extra mile to ensure outstanding levels of customer care.

This award recognises a case study that can demonstrate how a business, organisation or collaboration has led an investigation into insurance fraud, resulting in hugely successful outcomes.

This award is designed to recognise personal and commercial lines insurers that have maintained consistently high service standards across their claims function. This includes, for example, the provision of services, products or advice that has had a demonstrable and positive effect on end customers undergoing a claims journey.

This award is designed to recognise personal and commercial lines MGAs that have maintained consistently high service standards across their claims function. This includes, for example, the provision of services, products or advice that has had a demonstrable and positive effect on end customers undergoing a claims journey.

This award recognises an up-and-coming individual working in claims and/or counter fraud who has worked within the UK general insurance industry for seven years or less.