Chris Douglas, Hiscox
Chris Douglas
Head of Claims Operations

Chris has worked in insurance for the past 15 years for number of leading insurer. He has held a variety of posts such as Rehabilitation, Vendor Management and Compliance.

In his current role he has responsibility for managing change and continuous improvement, data and insights and quality assurance across Hiscox UK Claims function. He originally trained as a physiotherapist and like many of us fell into insurance and has never looked back.