During his 33 year career in the insurance industry, Steve has held senior claims positions within a range of disciplines, including Operational Management, Audit, Technical Claims Management and Executive Management, across both Lloyds Syndicates and Composite Insurers.

Since 2007, Steve has held the position of Group Head of Claims for the Markerstudy Group where he has overall responsibility for all of the group’s claims activities, with a particular interest in the strategic development of the claims function and simplification of the claims solutions delivered to the market.

Steve is an advocate of partnering cutting edge technology with skilled personnel to achieve market leading claims solutions, that not only improve the customer experience, but also reduce indemnity spend.