With a career of over 25 years in insurance, Sue has a breadth of insurance knowledge, predominately focused within operational and personal lines claims. She is passionate about optimising both the customer and user experience.   

Sue’s key responsibilities are client relationship and engagement, together with marketing, brand and culture.    

Sue worked in the information technology and services industry for 12 years and is skilled in service delivery and implementation, along with customer and employee engagement.   

Her hobbies are, walking the dog, swimming and spending time as a family.