PLEASE NOTE THESE AWARDS HAVE NOW CLOSED FOR ENTRY. PLEASE REGISTER YOUR INTEREST IF YOU'D LIKE US TO CONTACT YOU ABOUT FUTURE EVENTS.

The Insurance Times Claims Excellence Awards are open to any company operating within general insurance in the UK. Please check the Rules of Entry before you make a start for full details.

PLEASE NOTE THESE AWARDS HAVE NOW CLOSED FOR ENTRY. PLEASE REGISTER YOUR INTEREST IF YOU'D LIKE US TO CONTACT YOU ABOUT FUTURE EVENTS.

No, the Claims Excellence Awards are only open to UK based companies operating within the UK general insurance market.

PLEASE NOTE THESE AWARDS HAVE NOW CLOSED FOR ENTRY. PLEASE REGISTER YOUR INTEREST IF YOU'D LIKE US TO CONTACT YOU ABOUT FUTURE EVENTS.

Entries must be submitted via the official online entry system , which will open for submissions on Wednesday 4th February. Please make sure you read through the Terms and Conditions of Entry before you make a start.

PLEASE NOTE THESE AWARDS HAVE NOW CLOSED FOR ENTRY. PLEASE REGISTER YOUR INTEREST IF YOU'D LIKE US TO CONTACT YOU ABOUT FUTURE EVENTS.

Nothing – the Claims Excellence Awards are currently free to enter.

PLEASE NOTE THESE AWARDS HAVE NOW CLOSED FOR ENTRY. PLEASE REGISTER YOUR INTEREST IF YOU'D LIKE US TO CONTACT YOU ABOUT FUTURE EVENTS.

Yes, so please ensure you familiarise yourselves with both the Rules of Entry and the Terms and Conditions of Entry before making a start on your submissions.

PLEASE NOTE THESE AWARDS HAVE NOW CLOSED FOR ENTRY. PLEASE REGISTER YOUR INTEREST IF YOU'D LIKE US TO CONTACT YOU ABOUT FUTURE EVENTS.

Entries closed at 5pm on Friday, 6th March 2026 .

PLEASE NOTE THESE AWARDS HAVE NOW CLOSED FOR ENTRY. PLEASE REGISTER YOUR INTEREST IF YOU'D LIKE US TO CONTACT YOU ABOUT FUTURE EVENTS.

All entries go forward to an initial round of judging (stage 1) undertaken by our senior editorial team.  This will decide on the 2026 finalists who will be announced on Thursday 26th March .

That's not a problem. You just need to send us an email with the name & email address of the person who originally set up the account and who it should be transferred over to.

The 2026 finalists will be announced on the awards website, via newsletter and on Insurance Times’ social media platforms on Thursday 26th March.

An email will be sent to the person who submitted the entry (and anyone cc'd) confirming the good news and this will detail the stage 2 judging process and next steps. Please contact us at events@insurancetimes.co.uk if you don’t receive an email within 24 hours of the official announcement.

Stage 2 requires all finalists to present to our judges at a virtual meeting on Wednesday 22nd and/or Thursday 23rd April. Please note: If you are shortlisted in multiple categories you may be required to present on both days. Presentations should complement your written submission, be evidence-based and include an overview of what you do and how you do it, with clear examples of where you have excelled and gone the extra mile. Additional information regarding the date, platform, time slot and expected content will be emailed to each finalist once the schedule has been confirmed – usually a week or so after the official announcement.

Yes, the judges will have access to all the details you submitted online (excluding contact details) and will consider the quality of your original written submission alongside your presentation.

No, the judges' comments on individual entries, presentations and the deliberation process are strictly confidential and no correspondence will be entered into. 

The 2026 Claims Excellence Awards judging panel will be announced on the awards website once confirmed.

Apart from a warm glow and the satisfaction of being an Insurance Times Claims Excellence Awards Finalist, you will also receive a finalist logo that you can use to showcase your achievement.

The results are always kept strictly under wraps until the awards ceremony where all the winners will be revealed. There are no exceptions, even if you ask us really nicely!

The right to brag that you're the best of the best, as well as a super-shiny trophy, a certificate and a winner’s logo. Please note if you are unable to attend the awards ceremony, there will be a charge for this package which includes the license to use the Claims Excellence Awards logo.

The 2026 Insurance Times Claims Excellence Awards will take place on the afternoon of Friday 12th June at The Brewery, London.  Tables went on sale on Thursday 26th March when the 2026 Finalists are announced. If you have any questions about booking please check out the booking page or contact Serena.

Tables are on sale now.  Check out the ticket page for more info. 

No, but in the event of a win you'll need to purchase a winner’s package if you'd like your trophy and certificate and the licence to use our logo.

The 2026 Awards Ceremony will take place on the afternoon of Friday 12th June 2026, at The Brewery, London. 

12.15pm | Drinks reception

1.00pm | Seated for lunch

3.00pm | Awards ceremony

3.30pm | Garden party & cash bar

5.00pm | Carriages

NB – the above timings are subject to change - please check back for updates. 

Yes. Table packages and prices can be found here. If you have any questions about the process please email Serena.

As the event is taking place in the afternoon this year, there's no need to dust off your black tie! The dress code will be cocktail/lounge - no jeans or trainers please. We're thinking chic and stylish here!

Table names must be submitted online, via the account of the person who originally made the booking.

We need the following details for each of your guests: full name, company name, email address* and dietary requirements**.
Please pay particular attention to the spelling and use of capital letters as we will print the details exactly as you provide them in the awards programme and on the table plan. Please note that Insurance Times reserves the right to adhere to house editorial style as deemed appropriate by the brand.

*This will only be used to share joining instructions and the digital programme with your guests.
**There may be an additional charge for dietary restrictions requiring specialist meals, please contact the events team for more details.

All the above details must be provided no later than 5.00pm on Friday 29th May. 

Any dietaries received after this point are at the discretion of the venue and they may not be able to accommodate late requests.

Any names received after the deadline won't be included in the programme or on the displayed table plan.

Yes, we'll still need to confirm any dietary/access requirements with the venue and we'll also have an internal copy of the guest list on the afternoon so we can assist those guests not listed on the table plan with finding their table.

To access your booking you will need the email address and password of the person who initially booked your table. Once you have this information, simply login and you’ll be able to view all the relevant booking information and submit your guest names and dietary requirements.

The menu will be sent with the joining instructions 2 weeks prior to the event.

Please note that whilst the venue will accommodate any special dietary requirements, they don't allow guests to mix vegetarian and meat courses (for example if you didn't like chicken and we were having it for a starter you would have to have a vegetarian main as well).

No – all dietary requirements must be provided in advance. If we do not receive details by the deadline (Friday 29th May), the venue cannot guarantee they will be able to accommodate any requests.

No, all vegetarian meals must be ordered in advance.

Yes, but this needs to be ordered at least 48 hours in advance and there will be an extra charge as this has to be brought in specially. Please email us at events@insurancetimes.co.uk for more information.

Your ticket or table includes a drinks package, as outlined in your confirmation email.

If you would like to place an additional order, please contact us and we will share the ordering details. Any additional drinks must be ordered and paid for directly with the venue.

Drinks will also be available to purchase on the afternoon.

If you are a sponsor or have booked a Premium table package we will provide printed place cards as long as we’ve received all your guest names by the 29th May deadline as detailed in your confirmation email.

We do not provide place cards for standard tables. However, you are more than welcome to print these yourselves and send over to us in advance so we can lay them out for you. Alternatively, you can bring them with you on the afternoon and we’ll allow you access to your table during the drinks reception to do so yourselves.

If your table package includes an advert, the specifications are as follows:

Half page (programme is A5 portrait)

RGB only

72dpi with all fonts / images embedded

132mm (w) x 90mm (h)

Please send completed artwork to events@insurancetimes.co.uk by noon on Thursday 28th May.

As the event takes place at lunch time, we don't have special rates with any of the local hotels however The Brewery itself does offer 15% off best available rates at MontCalm. Please email events@insurancetimes.co.uk for more details.